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Swiggy launches ‘Learning Station’ to empower restaurant partners
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Wednesday, 13 September, 2023, 08 : 00 AM [IST]
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Our Bureau, Bengaluru
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Swiggy, India's leading on-demand convenience platform, has launched the ‘Learning Station’, an advanced digital learning academy to support restaurant partner growth.
It is seamlessly integrated into the partner app. Learning Station provides a wide variety of courses tailored to support restaurant partners. The content is curated to meet the specific learning needs of restaurant partners at different stages of their engagement. It delivers short, simple, engaging, and easy-to-understand content in audio-visual formats. This content focuses on utilising tech tools, leveraging data for business growth, and mastering various aspects of restaurant operations.
Courses cover essential topics such as refining menus to match changing preferences, making the most of effective advertising strategies, using discounts strategically to engage customers, and gaining valuable insights into steering restaurant businesses towards continuous growth.
Some of the intriguing courses include on how to boost one’s online presence. It will be guiding partners in improving their online visibility. The other is how to choose the right ad campaigns. This helps partners master advertising techniques and deliver outstanding customer experiences. In fact it will be providing insights into exceptional customer service.
The Learning Station is accessible to all the 3,00,000 restaurant partners. Aligning with its foundational values of curiosity and perpetual learning, the launch of the Learning Station reflects its commitment to fostering restaurant partners' progress through learning.
Aravind Manoj, a restaurant partner from Good Day, Chennai, said, “I have learned a lot from Learning Station! When I was on-boarded on Swiggy and was trained to carry out basic actions like logging in, receiving orders, etc. but with Learning Station I got to know much more about how to do better business by learning important aspects like menu updates, photoshoot guidelines, and more. I’d like to see more content on Learning Station.”
Swapnil Bajpai, head of supply at Swiggy, said, “The Learning Station is a big step in our goal to help our restaurant partners succeed. We are all about making our partners' experiences better and helping them grow. The Learning Station is a way for us to provide valuable resources and education to empower our partners. We're fully committed to giving our partners the best support and opportunities to succeed."
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