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Petpooja empowering restaurants to automate their operations
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Saturday, 17 April, 2021, 08 : 00 AM [IST]
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Our Bureau, Mumbai
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Petpooja’s innovative software is powering more than 25,000 food outlets including QSRs, cloud kitchens, fine-dine restaurants and all other food and beverage formats across India.
The platform is empowering small and medium sized restaurants like never before. With its unique Restaurant Management Software, it allows restaurants to automate their operational processes, helping them usher in greater efficiencies, keeping a control on costs and optimising profits.
When they were just starting in the F&B industry, the founders Parthiv Patel and Apurv Patel saw that in majority of the restaurants, most of the processes, such as order management, delivery coordination, and inventory management, were handled manually, causing significant time delays and errors, leading to entirely avoidable losses.
Finding a solution to these issues is what inspired them to create the platform in its current avatar, a provider of solutions designed ground-up for small restaurants, small chains, and independent outlets.
In less than a decade, its highly affordable solutions are currently powering over 25,000 food and beverage outlets across formats such as fine-dine, QSRs, cloud-kitchens, food courts, cafes, bars, bakeries throughout the country.
The offerings handle all core tasks of a restaurant, including billing, kitchen order token, inventory and stock, raw materials, recipes, menu, apart from reporting and advanced analytics. “Being entirely cloud-based, it allows owners and managers to monitor the operations in real time, and even remotely if needed,” said Parthiv Patel, co- founder, Petpooja.
The restaurant business is the most digitised of all retail, encompassing online aggregators, payments, loyalty, ERP, accounting and much more. Its core modules integrate with over 80+ third-parties, allowing restaurants to manage everything from a single dashboard. “The restaurants’ menus on online aggregators like Swiggy, Zomato and Dunzo are all controlled from Petpooja, and the orders also land directly on the PoS, allowing single-screen operations for restaurants,” said Apurv Patel, co-founder Petpooja.
It also reconciles different payment methods that are demanded by customers such as cash, cards, UPI, online orders. Restaurants also manage their expenses, taxes and discounts on the platform, categorising them according to their types, allowing them to get a holistic view of their finances.
All these tools allow a restaurant to run on auto-pilot, freeing owners and managers from time-consuming operational concerns and allowing them to focus on food and customer experience. At a time when the pandemic has caused a huge shift in industry dynamics, with a greater shift towards operational efficiency and delivery, with it’s domain expertise, experience and insights, is a perfect partner for restaurants.
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