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Nestlé to set up Global Capability Centre in Hyderabad
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Friday, 10 July, 2026, 13 : 00 PM [IST]
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Our Bureau, Bengaluru
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Nestlé Business Solutions (NBS) has selected Hyderabad as the location for its new Global Capability Centre (GCC), in India. It is the shared services team of the Nestlé Group. The move marks an important step in strengthening its global business services network and building future-ready capabilities to provide broader services across geographies. It also reinforces its commitment to India’s long-term growth journey.
It will be established under Nestlé Business Services India Private Ltd in partnership with Genpact, an agentic and advanced technology solutions company, which will bring its process intelligence and expertise in data, AI, and automation to help Nestlé simplify, standardise and scale business services.
Luca Fichera, head, Nestlé Business Solutions, said, “This NBS Hyderabad represents a positive next chapter in our growth journey. As we build stronger capabilities in a market like India, our people, partners and vendors will remain central to this journey. This reflects our confidence in India’s talent and capabilities, and our commitment to building a more agile, scalable and technology-enabled services network for Nestlé. Hyderabad was selected for its strong technology ecosystem, robust infrastructure and growing reputation as one of India’s leading global capability destinations. With Hyderabad’s strong ecosystem and Genpact’s expertise, we are well placed to deliver greater value, consistency and innovation.”
Tarun Chopra, Genpact Global CPG business leader, said, “This partnership reflects how leading global enterprises are reimagining business services as technology-enabled, data-driven operations. By combining Nestlé’s global scale with Genpact’s process intelligence and expertise in data, AI and automation, NBS Hyderabad can become a centre designed to drive consistency, agility, and measurable business impact.”
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