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Dusit International appoints new chief operating officer – Gilles Cretallaz
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Saturday, 25 June, 2022, 12 : 00 PM [IST]
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Bangkok, Thailand
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Dusit International, one of Thailand’s leading hotel and property development companies, has appointed Gilles Cretallaz as its new chief operating officer, effective June 10, 2022.
Replacing Lim Boon Kwee, who retired from the position in May after almost nine years of service with the company, French national Cretallaz brings to the role more than 30 years of experience leading luxury, renowned, and iconic hotels for the Accor Group across Turkey, China, and Southeast Asia.
Alongside driving brand evolution, he has a strong track record for formulating and implementing strategies to increase market share, guide sustainable development, introduce award-winning F&B concepts, and boost guest and customer satisfaction at properties under his care.
During his illustrious career, he has overseen pre-opening, rebranding, and operations for hotels under renowned Accor brands, such as Sofitel, Fairmont, and Raffles. This includes, amongst others, serving as regional general manager – Accor North Vietnam, and general manager for the iconic, award-winning Sofitel Legend Metropole Hanoi. He also conceptualised ‘So,’ Accor’s first playful luxury brand, and established the brand in Thailand as general manager of the unique Sofitel So Bangkok.
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