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IDS Next to provide two-way CRS interface to Best Western’s properties
Wednesday, 26 March, 2014, 08 : 00 AM [IST]
Our Bureau, Bengaluru
IDS Next Business Solutions, one of the leading providers of enterprise resource planning (ERP) and total technology solutions for the hospitality and leisure industries, inked an agreement with Best Western International, Inc to implement a two-way interface between FortuneNext’s suite of enterprise software, which is widely used by the hotel chain in India, and their central reservation system (CRS).  

With this interface, bookings from the CRS will seamlessly log into the FortuneNext property management system. This would do away with the manual effort of feeding reservation data into the property management system and avoid errors.

The IDS Next-Best Western International agreement also makes the former one of the preferred hospitality software vendors for emerging markets. IDS Next has an extensive sales and service network in a host of countries in the Asia Pacific region, South Asia, the Middle-East, the Commonwealth of Independent States (CIS) and Africa. Best Western International is seeking to leverage this presence to provide the growing number of hotels under its brand a robust hotel ERP.

“IDS Next is aggressively expanding in the Asia Pacific, East Asia, CIS and Africa regions. As the preferred hospitality software vendor, we would be able to empower a larger number of properties of the Best Western Chain with our comprehensive hotel ERP,” said Binu Mathews, chief executive officer, IDS Next.

Besides being Payment Application Data Security Standard- (PA-DSS) certified, the Fortune suite of enterprise software adopts a modular approach and has a comprehensive integration of both front office and back of the house software. This allows for the seamless sharing of data across the hotel. The hotel ERP also runs on a single database, thus reducing investment in hardware and maintenance costs.

Scott Gibson, chief information officer and senior vice-president, distribution and strategic services, Best Western, said, “We are delighted to be working with IDS Next for a two-way interface to our central reservation system. A large number of our hotels in India use their software, and we see real value in a two-way connection between the Fortune Hotel ERP and our CRS.”
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